Legal conditions for the use of this website

1. Object.

1.1. These legal conditions govern the use and access of the Website (hereinafter the "site"), website owned by "Ramon Espi, S.L.".

1.2. The use or access to this site implies that you (hereinafter the "user") acknowledges having read and understood these legal conditions of use and accept and agree to comply with them completely.

1.3. If you as the user do not agree with any of these conditions, you must stop accessing this site.

2. Ownership of the Site

2.1. 2.1. In accordance with the Law 34/2002, of July 11 and other applicable legislation, we hereby inform you that this website is owned by and is owned by "Ramon Espi, S.L." and C.I.F. number "B-46016408", registered in the Trade Register of Valencia Book 813, Volume 3500, section: 8, Page 144, sheet: V 11262.

2.2. Ramon Espi, S.L. has the following address at Avda. de Francia, 1 (Ctra. Ontinyent) – 46890 Agullent (Valencia) Spain.

You can contact with Ramon Espi, S.L., at the phone number "96 290 90 11" or by email: "".

2.4. Unless expressly stated otherwise, communications with Ramon Espi, S.L. can be made by regular mail at the physical address or by email.Ramon Espi, S.L. will contact the user via email, at the address in its possession or one that is provided in this respect.

3. Operation of the site.

3.1. Ramon Espi, S.L., reserves the right to modify, at any time, unilaterally and without prior notice to the users, the contents, the structure, the operation or the access of the website´s condition of access.

3.2. However, the users of the site are aware and accept that some of the information contained in it may be incorrect, incomplete or outdated, or can contain typographical errors. Ramon Espi, S.L. is not obligated to update the content of this site and will not be responsible for the failure to update the information. It is the sole responsibility of the user to evaluate the accuracy and/or usefulness of any information, advice, opinion, or any other content available through this site.

3.3. Ramon Espi, S.L. also reserves the right to temporarily suspend, without prior notice, access to this site for maintenance, renovation, improvement or repair.

3.4. It is prohibited that the user use this website to send, transmit or publish any illegal, threatening, libelous, defamatory, for propaganda, scandalous, obscene, pornographic materials or other materials that could give rise to civil or criminal liability under applicable law and all these acts are the responsibility of the user.

3.5. Even though Ramon Espi, S.L. uses all the necessary means at your disposal, it cannot guarantee that this website or the servers that host them, are free of viruses and other potentially dangerous software, and the availability, continuity, utility and infallibility of the site´s operation, its services or its contents, nor the legality, reliability or usefulness of the information and content provided by third parties through this site.

3.6. In general, only individuals and legal entities can use this site in accordance with the applicable law. Minors can use this site on an exceptional basis and who have previously obtained the consent of their parents or guardians, who are responsible for the correct use by the minor.

4. User behavior. Prohibitions.

4.1. The use of contents and services offered by Ramon Espi, S.L. will be under the sole risk and responsibility of the user.

4.2. Ramon Espi, S.L. will not assume any obligation or commitment to verify or monitor the contents and information entered by the users.

4.3. The user agrees to use the website and all its content and services in a diligent manner, always subject to the Law, good morals and general conditions, while maintaining the respect of other users.

4.4. In addition, the user agrees to use the materials and information contained on the website appropriately and not use them for illicit or criminal activities which violate the rights of others, or violate the regulations on intellectual and industrial property, or any other applicable rules of the law, and will be the only one liable to Ramon Espi, S.L. and to third parties for the breach of what is established here.

4.5. The user agrees not to transmit, introduce, disseminate or make available to third parties, any type of material and information contrary to the law, morality, public order and the general conditions of use.

4.6. In any event, the user must always provide accurate information that does not lead to any confusion, as well as correct identification data, and never supplanting to third parties or on their behalf.

4.7. In relation to the infringement of any irregularity, remember that the IP address of your computer is recorded when you simply access our website.

5. Protected areas of the website

5.1. 5.1. Generally, it is not necessary to subscribe or register the user in order to gain access to the services of Ramon Espi, S.L.

5.2. The use of certain services may be subject to prior obtaining a personal account by the registration of the user. This registration shall be indicated expressly on the website.

5.3. This site may contain restricted areas, protected by IDs and passwords or other security measures. The user must not attempt to access these restricted access areas if he/she is not authorized by Ramon Espi, S.L., or attempt to evade or manipulate the protection mechanisms established by the restricted areas.

5.4. The user who has been authorized by Ramon Espi, access some of these protected areas, will be responsible to maintain the strictest secret and not disclose the ID´s, passwords and other security measures to third parties that Ramon Espi, S.L. provides in order to access these protected areas. The user is therefore solely responsible for any damages arising from not keeping the mentioned security mechanisms secret. The user is informed about the unauthorized attempt to access restricted areas of this site and may be subject to civil and/or criminal responsibilities.

6. Intellectual and industrial property.

6.1. All website contents, including, but not limited to and without limitation, trademarks, logos, graphics, images, sound and video files, software, programming codes, texts, symbols, and the names that identify services, (hereinafter "materials") are owned by Ramon Espi, S.L. and are protected by the current legislation concerning intellectual and industrial property.

6.2. The user´s access to this website does not imply any waiver, transfer or assignment of such property rights, in whole or in part for this reason, access to these contents or elements and does not grant, under any circumstances, the user´s ability to copy, sell, modify, reproduce, publish, assign, transfer or credit new products or services derived from the information and elements contained herein.

6.3. That is why the user of this website cannot, unless expressly authorized in writing by Ramon Espi, S.L., copy, distribute, download, modify, delete, alter, publish, transmit or take advantage in any form of the materials contained herein.

6.4. The user has no rights or licenses in connection with the service of the elements herein, except the limited right to use the service in accordance with the conditions applicable by law. You may only access the contents or elements for the services of Ramon Espi, S.L. for your own use and needs, agreeing not to make any direct or indirect commercial exploitation of the services, materials, elements or the information obtained through them.

7. Data Protection and Privacy Policy.

7.1. 7.1. According to what is established in the provisions of law with regard to the protection of personal data, Ramon Espi, S.L. informs the user of the existence of a data file containing personal information that the users enter on Ramon Espi, S.L.'s site who is responsible for the file.

7.2. The user and the owner of the data is informed and lends its unequivocal consent, so his/her personal information is kept in the automated files of Ramon Espi, S.L., by filling out various personal data forms in order to provide and offer our services as well as keep the users informed about the products offered.

7.3. Ramon Espi, S.L. agrees to comply with its confidentiality obligation with respect to personal data and the duty to keep them confidential. For this purpose it shall take reasonable security measures provided by law to prevent alterations, loss or unauthorized access.

7.4. The users can exercise their rights of access, rectification, cancellation and opposition of their personal data under the terms established in current legislation, by sending an email to "" or by mail to la Avda. Francia, 1 (Ctra. de Ontinyent - 46940 Agullent - Valencia (Spain).

8. Use of cookies policy.

8.1. "Cookies" are text files that servers host in the websites and send to the user´s browser. Cookies cannot be executed or contain viruses, and can only be read by the server that hosts the website.

8.2. This site requires the use of "Cookies" for proper operation.

9. Information transmitted by the Users.

9.1. This site may contain public forums, chat rooms ("chats") and other mechanisms by which users can express their opinions and exchange files electronically. The information, communication and the files sent through these rooms and forums, along with email addresses and other communications disclosed, transmissions, publication or delivery of such information will not be considered confidential.

9.2. When users transmit or publish any type of information on the site, they are granting permission to Ramon Espi, S.L. to use such information, including, without limitation, the reproduction, disclosure, transmission, publication or delivery of such information.

9.3. Ramon Espi, S.L. assumes no responsibility for the content of the information or communications sent by users through these areas.

10. Disclaimer for warranties and Responsibilities.

10.1. All the information contained in this site is provided "as is", without any guarantees what so ever from Ramon Espi, S.L. either expressed or implied, regarding to the accuracy, reliability and integrity of this site. Ramon Espi, S.L. does not offer any guarantee, expressed or implied, including, including without limitation and garantees for the breach of quality, tradability or suitability for a specific purpose.

10.2. Ramon Espi, S.L. makes every reasonable effort to ensure the availability, access, continuity and infallibility of the operation and of its services. 

10.3. Ramon Espi, S.L. does not guarantee the availability, continuity, utility and infallibility of the functioning of this site, its services or its contents, as well as the reliability or usefulness of the information and content provided by third parties through this site. Ramon Espi, S.L. makes every reasonable effort to ensure the availability, access, continuity and infallibility of the operation and of its services. Ramon Espi, S.L. does not guarantee said services, since they can interfere with numerous outside factors. Consequently, it is not liable (within the limits established in the current law), for damages of any kind caused to the user as a result of that unavailability, failure of access and lack of continuity.

11. Limitation of Liability.

11.1. Ramon Espi, S.L. shall not be responsible in any way for any direct or indirect damages, lost profits or loss of data and/or customers who stem from the use on behalf of the users or the inability to use this website.

11.2. This site may contain hypertexts ("Links") and referrals to other sites and web pages that can not be controlled by Ramon Espi, S.L., in such cases Ramon Espi, S.L: is not responsible for the contents that may appear on such pages.

11.3. The user expressly agrees to leave Ramon Espi, S.L. exempt from any liability for the acts or omissions based on the content hosted on this site.

11.4. The user expressly understands and accepts that any type of content, software or any type of material, that is downloaded or obtained otherwise through this site is at the user´s own risk and that as a user, is solely responsible for any damage or loss of data caused to the user´s computer systems.

11.5. Ramon Espi, S.L. has put all reasonable measures in order to ensure that the information contained in this site is correct. However, users of the site acknowledge that part of the information contained on this site can be incorrect, is incomplete or antiquated or may contain errors.

12. Right of exclusion and partial invalidity.

12.1. Ramon Espi, S.L. reserves the right to cancel, eliminate or disallow the use of all or any of the website service to any user without prior notice at its discretion and during any circumstance, the user is, for whatever circumstance incorrectly using the site.

12.2. If a competent Court finds that any of the provisions contained in these legal conditions is illegal or invalid, such provision shall be excluded if it is legally required. The user expressly agrees that the remaining non-excluded provisions shall not be modified and remain in full force.

13. Applicable Law and Jurisdiction

13.1 This site is located and operated in Spain. All questions regarding this site are governed by Spanish law and subject to the jurisdiction of the Courts and Tribunals of Spain, without the application of the principles or conflicts of law. In such cases where the user does not have the status of consumer or resides outside of Spain, Ramon Espi, S.L. and the user will be submitted to the Courts and Tribunals of Onteniente, expressly waiving any other jurisdiction that may apply.

13.2. If the user decides to use or refer to this site outside of Spain, the user must keep in mind that it does so by his/her own initiative and is responsible for the compliance and applicable local laws.

14. Duration and revision

14.1. Although the legal relationship between Ramon Espi, S.L. and the user, arising from the access and use of the site for an indefinite period, shall be deemed completed at the time that Ramon Espi, S.L. modifies the general conditions. Once Ramon Espi, S.L. announces the modifications of the general conditions, and the user accesses and uses the services and contents within the site, a new legal relationship between both parties will be initiated and considered indefinitely.

14.2. Without limitation as to the mentioned above, the Ramon Espi, S.L. company is entitled to suspend, discontinue, or terminate unilaterally at any time, without prior notice or just cause, any of the services offered.

14.3. Ramon Espi, S.L. reserves the right to revise unilaterally and without notice, these terms of use at any time. The revised conditions come into force as soon as they remain posted on this site. If the user makes regular use of this site, it shall regularly review the conditions and refrain from accessing the site if the revised conditions are not considered acceptable.

15. Service delivery times.

15.1. The delivery times vary depending on the type of delivery: Between 3 to 5 working days for normal deliveries. In the case of the Canary Islands, 3 to 6 working days. Standard deliveries take between 2 to 3 working days. In the case of Ceuta and Melilla, the delivery time is anywhere between 3 and 5 days. And for urgent deliveries the time is between 1 and 2 working days.

16. Returns.

16.1. 16.1. You can return a product as follows: request a return through our website and when Ramon Espi, S.L. arranges the return, a carrier will pick up the product at the address indicated on the request, as long as it is located in the same country where you placed your order. The carrier will contact you. The shipping cost for the return must be paid for by the client. The products must be in perfect condition and with the corresponding receipt. Remember that the receipt can be printed in the “My account” section of our online store.

16.2. For health reasons, you cannot return or exchange any products showing signs of use.

16.3. Ramon Espi, S.L. reserves the right to not accept returns that do not comply with the preceding statement and paragraphs of this section.